Shipping Policy
At Chaand, we ensure a smooth and reliable delivery experience for every order.
1. Order Processing
- All orders are processed within 1–3 business days.
- Orders are not shipped on Sundays or public holidays.
2. Delivery Time
- Standard delivery takes 5–7 business days across India.
- Delivery time may vary depending on your location.
3. Shipping Charges
- We offer free shipping on selected orders or above a certain amount.
- A nominal shipping fee may apply to other orders (displayed at checkout).
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/email to monitor your delivery.
5. Delays
- Delivery may be delayed due to unforeseen circumstances like weather, logistics issues, or high demand.
- We appreciate your patience in such cases.
6. Incorrect Address
- Please ensure your shipping details are correct.
- Chaand is not responsible for delays or losses due to incorrect addresses.
7. International Shipping
- Currently, we do/do not offer international shipping. (You can edit this as needed)
Need Help?
For any shipping-related queries, contact us at:
📧 [your email here]