FAQ’S – chaand.in

1. How can I place an order?
Simply browse your favorite products, add them to cart, and proceed to checkout. Follow the steps to complete your order.

2. What payment methods do you accept?
We accept all major payment options including Debit Card, Credit Card, UPI, Net Banking, and Cash on Delivery (COD).

3. How long will it take to receive my order?
Orders are usually delivered within 5–7 business days, depending on your location.

4. Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via SMS/email.

5. What is your return policy?
You can return products within 7 days of delivery, provided they are unused and in original condition.

6. Do you offer exchanges?
Yes, exchanges are available based on product availability.

7. What if I receive a damaged or wrong product?
Please contact us within 48 hours with images, and we’ll resolve it as quickly as possible.

8. Is shipping free?
We offer free shipping on selected orders or above a certain amount (shown at checkout).

9. Do you ship internationally?
Currently, we do/do not offer international shipping. (Edit as needed)

10. How can I contact customer support?
You can reach us at [your email/contact] for any queries or support.